SHIPPING POLICY

Thank you for shopping at MiGAFAS. We are committed to delivering your orders as quickly and transparently as possible. Below are the comprehensive details regarding our shipping methods, processing times, delivery rates, and estimated timeframes per country.

1. Order Processing Time (Handling Time)

All orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays) after receiving your order confirmation email. Custom prescription lenses may require the full 2 business days for precision crafting and quality inspection. You will receive an email notification with tracking details once your package has officially shipped.

2. Shipping Methods, Estimated Transit Times & Costs

We ship worldwide using reliable courier services, including TNT and major global postal networks. We offer both Standard Shipping and Priority Shipping for most destinations.

Please refer to the breakdown below for estimated delivery timeframes and standard costs:

• United States (Contiguous US):

  - Standard Shipping: 15 - 19 days | Cost: $14.90 (FREE on orders over US$79)

  - Priority Shipping: 13 - 17 days | Cost: $19.90

• Canada:

  - Standard Shipping: 15 - 19 days | Cost: $9.90 (FREE on orders over US$79)

  - Priority Shipping: 13 - 17 days | Cost: $14.90

• Australia:

  - Standard Shipping: 15 - 19 days | Cost: $9.90 (FREE on orders over US$79)

  - Priority Shipping: 13 - 17 days | Cost: $14.90

• United Kingdom (UK):

  - Standard Shipping: 13 - 16 days | Cost: $6.90 (FREE on orders over US$79)

  - Priority Shipping: 11 - 14 days | Cost: $11.90

• Spain / France / Germany / Italy / Ireland:

  - Standard Shipping: 13 - 16 days | Cost: $9.90 (FREE on orders over US$79)

  - Priority Shipping: 11 - 14 days | Cost: $14.90

• Portugal / Netherlands / Switzerland / Belgium:

  - Standard Shipping: 13 - 16 days | Cost: $9.90 (FREE on orders over US$79)

  - Priority Shipping: 11 - 14 days | Cost: $14.90

• Austria / Luxembourg:

  - Standard Shipping: 13 - 16 days | Cost: $14.90 (FREE on orders over US$79)

  - Priority Shipping: 11 - 14 days | Cost: $19.90

• Denmark / Sweden / Finland / Norway:

  - Standard Shipping: 16 - 18 days | Cost: $19.90 (FREE on orders over US$79, except Norway)

  - Priority Shipping: 14 - 16 days | Cost: $24.90

• Other European Countries (Latvia, Lithuania, Slovakia, Romania, Hungary, Slovenia, Czechia, Poland, Croatia, Malta, Greece, Bulgaria):

  - Standard Shipping: 15 - 18 days | Cost: $14.90 (FREE on orders over US$79)

  - Priority Shipping: 13 - 16 days | Cost: $19.90

• United Arab Emirates (UAE): Standard Shipping: 11 - 15 days | Cost: $9.90

• Qatar / Saudi Arabia: Standard Shipping: 10 - 14 days | Cost: $14.90

• Mexico / South Africa: Standard Shipping: 12 - 21 days | Cost: $9.90

3. Shipping Free Eligibility (US$79+)

We offer FREE STANDARD SHIPPING on orders of US$79 or more for the following eligible countries:

United States, Canada, United Kingdom, Ireland, Germany, France, Spain, Italy, Portugal, Luxembourg, Austria, Belgium, Switzerland, Netherlands, Latvia, Lithuania, Finland, Sweden, Denmark, Slovakia, Romania, Hungary, Slovenia, Czech Republic, Poland, Croatia, Malta, Greece, Bulgaria.

4. Important Tracking & Delivery Information

A. Under unexpected situations (such as customs inspections, severe weather, or peak postal seasons), the tracking information may not be updated timely, and the delivery time may be slightly beyond the standard timeframe.

B. For orders shipped by TNT, the shipment number used to track parcels may not be unique to your shipment. You can easily identify your specific shipment from the returned courier results by filtering by date, origin, and destination.

5. Import Duties and Taxes

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. MiGAFAS is not responsible for these charges if they are applied; they are the sole responsibility of the customer.

6. Contact Us

If you have any questions regarding your delivery or need assistance with tracking, please reach out to our dedicated support team at support@migafas.com.