SHIPPING POLICY

Thank you for shopping at MiGAFAS. We are committed to delivering your orders as quickly and transparently as possible. Below are the comprehensive details regarding our shipping methods, processing times, delivery rates, and estimated timeframes.

1. Order Processing Time

All orders are processed within 2-5 business days (Monday to Friday, excluding holidays) after receiving your order confirmation email. This applies to all items, including prescription lenses, which are precision-crafted and quality-inspected within this timeframe. You will receive an email notification with tracking details once your package has officially shipped.

2. Shipping Methods, Estimated Transit Times & Costs

We ship worldwide using reliable courier services. Please refer to the breakdown below for estimated delivery timeframes and standard costs:

  • United States (Contiguous US):

    • Standard Shipping: 15 - 19 days | Cost: $14.90

    • Priority Shipping: 13 - 17 days | Cost: $19.90

  • Canada:

    • Standard Shipping: 15 - 19 days | Cost: $9.90

    • Priority Shipping: 13 - 17 days | Cost: $14.90

  • Australia:

    • Standard Shipping: 15 - 19 days | Cost: $14.90

    • Priority Shipping: 13 - 17 days | Cost: $19.90

  • United Kingdom (UK):

    • Standard Shipping: 13 - 16 days | Cost: $6.90

    • Priority Shipping: 11 - 14 days | Cost: $11.90

  • Spain, France, Germany, Italy, Ireland, Portugal, Netherlands, Switzerland, Belgium:

    • Standard Shipping: 13 - 16 days | Cost: $9.90

    • Priority Shipping: 11 - 14 days | Cost: $14.90

  • Austria, Luxembourg:

    • Standard Shipping: 13 - 16 days | Cost: $14.90

    • Priority Shipping: 11 - 14 days | Cost: $19.90

  • Denmark, Sweden, Finland, Norway:

    • Standard Shipping: 16 - 18 days | Cost: $19.90

    • Priority Shipping: 14 - 16 days | Cost: $24.90

  • Other European Countries (Latvia, Lithuania, Slovakia, Romania, Hungary, Slovenia, Czechia, Poland, Croatia, Malta, Greece, Bulgaria):

    • Standard Shipping: 15 - 18 days | Cost: $14.90

    • Priority Shipping: 13 - 16 days | Cost: $19.90

  • United Arab Emirates (UAE): Standard Shipping: 11 - 15 days | Cost: $9.90

  • Qatar / Saudi Arabia: Standard Shipping: 10 - 14 days | Cost: $14.90

  • Mexico / South Africa: Standard Shipping: 12 - 21 days | Cost: $9.90

  • Indonesia: Standard Shipping: 7 - 10 days | Cost: $14.9

3. Shipping Promotions

We are pleased to offer the following shipping promotions. Please note that free shipping promotions apply to Standard Shipping only and do not apply to Priority Shipping.

  • First Order Special: Enjoy FREE Standard Shipping on your first order over US$19.90. To claim this offer, simply create an account or register with your email address at checkout. This promotion will be automatically applied to your first qualifying order. Valid for all countries listed in our shipping table above.

  • Standard Free Shipping: Enjoy FREE Standard Shipping on all orders of US$79 or more. Valid for all countries listed in our shipping table above.

4. Important Tracking & Delivery Information

  • Delays: Under unexpected situations (such as customs inspections, severe weather, or peak postal seasons), the tracking information may not be updated timely, and the delivery time may be slightly beyond the standard timeframe.

  • Tracking: For orders shipped by TNT, the shipment number may not be unique. You can identify your specific shipment from the courier results by filtering by date, origin, and destination.

5. Import Duties and Taxes

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. MiGAFAS is not responsible for these charges; they are the sole responsibility of the customer.

6. Contact Us

If you have any questions regarding your delivery or need assistance with tracking, please reach out to our dedicated support team at support@migafas.com.