SHIPPING POLICY
Thank you for shopping at MiGAFAS. We are committed to delivering your orders as quickly and transparently as possible. Below are the details regarding order processing, shipping methods, delivery rates, and estimated timeframes.
1. Order Processing Time
Orders are processed Monday to Friday, excluding holidays, after we receive your order confirmation email.
- Standard prescription lenses: Customization and quality inspection generally take 1–3 business days.
- Advanced prescription lenses: Photochromic and progressive lenses generally take 3–5 business days because they require additional customization and inspection.
You will receive an email with tracking details once your package has shipped. Processing time is separate from shipping transit time.
2. Shipping Methods, Estimated Transit Times & Costs
We ship worldwide using reliable courier services to the following 34 destinations:
North America (2): United States, Canada
Europe (27): Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
Others (5): Australia, Indonesia, Mexico, Saudi Arabia, South Africa
Standard Shipping: 13–14 days | Cost: US$14.90
Priority Shipping: 11–12 days | Cost: US$19.90
Shipping transit times begin after your order has completed processing.
Estimated total delivery time (processing + transit):
- Standard lenses + Standard Shipping: approximately 14–17 days
- Standard lenses + Priority Shipping: approximately 12–15 days
- Advanced lenses + Standard Shipping: approximately 16–19 days
- Advanced lenses + Priority Shipping: approximately 14–17 days
3. Shipping Promotions
Free shipping promotions apply to Standard Shipping only and do not apply to Priority Shipping.
- Standard Free Shipping: Enjoy FREE Standard Shipping on all orders of US$79 or more. Valid for all countries listed above.
4. Important Tracking & Delivery Information
- Delays: Unexpected events such as customs inspections, severe weather, or peak postal seasons may delay tracking updates or delivery beyond the standard timeframe.
- Tracking: Tracking details will be emailed after shipment. Please allow the carrier time to activate and update the tracking information.
5. Customs Duties & Import Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the customer's responsibility and are not included in the product price or shipping fee.
6. Contact Us
If you have any questions about your order or delivery, please contact us at support@migafas.com.